We know your Hyland’s products are import to you and your family. If there is an issue with your order, please let us know as soon as possible. You can reach out to our Customer Care Team and they will be happy to assist you. Please email us at care@hylands.com.
Shipping Fees are non-refundable.
For any damaged products, we will send a replacement product at no charge (please note that we do not issue refunds for damaged products).
For any unopened products that are no longer desired, we charge a 20% restocking fee upon receipt of the unwanted product and will refund you the remaining balance.
All requests need authorization by our Customer Care Team and returns must be postmarked within 30 days of delivery.
